Every freelancer or business owner needs a client questionnaire, also known as a project planner. The benefits are numerous, but which questions to add and what to omit can lead to a client walking away or not giving you enough information. Ultimately, a client questionnaire is used to skip that first long phone call or meeting but there are other benefits

I love doing website redesigns because you don't have to work in the dark. The client already understands the process, has some content ready, and they know what they want. You also have an example to look at and can see what worked and what didn't. And because of this you tend to be pretty optimistic from the beginning, but there are some pitfalls that you need to look out for down the road.

I’ve been asked this question a couple of times so I figured I’d share my answer to it. Unlike hiring a contractor to build a house, where there is a large materials cost, web design fees are almost exclusively based on hours required to complete the task. So you would think the estimates would all be the same.

For any creative, dealing with clients is a fact of life. Good ones come few and far between and the bad ones can really make life miserable. Not to mention put a dent in your wallet. So here are some things to look for so that you can spot bad clients before you start to work for them.